Stop losing patients to missed calls

LIORA answers calls, books appointments and captures patient enquiries so your clinic stays responsive at all times.

What your clinic needs from every call

Keep patient calls moving without placing more pressure on your reception team.

Answers patient calls

Calls are answered during busy periods, after hours and when your team cannot get to the phone.

Books appointments

Appointment requests are handled immediately so patients are not left waiting for a response.

Captures caller details

Names, contact details and reasons for calling are captured so your team has the information it needs.

Sends summaries

After each call your clinic receives a clear summary ready for follow-up.

Keep your clinic responsive

Missed calls affect bookings, patient experience and front desk workload. LIORA helps your clinic stay available even during busy periods.

Without LIORA

  • Limited call capacity during busy periods
  • No coverage outside opening hours
  • Patients sent to voicemail
  • Missed bookings and lost revenue
  • No consistent record of each call

With LIORA

  • Every call answered promptly
  • Appointments booked without delay
  • Coverage even when your team is unavailable
  • Fully GDPR compliant. Patient data handled securely.
  • Clear and accurate summaries after every conversation

Built around how your clinic works

A physiotherapy clinic handles calls differently than a dental practice. LIORA is configured around your services, availability, and workflow — rather than forcing you into a predefined system.

Typical dental enquiries
  • Emergency appointments
  • Routine hygiene visits
  • Treatment consultations
  • Post-treatment enquiries
Managed according to your preferences

Designed around your clinic from day one

We are currently onboarding our first private clinics and working closely with each practice to tailor call handling around their workflow.

Tailored setup

Each clinic receives a configuration shaped around their services, hours, and preferences.

Hands-on support

We work directly with each clinic during onboarding to ensure call handling reflects their workflow.

Selective onboarding

Each clinic receives individual setup and attention during deployment.

Frequently asked questions

Clear answers about setup, support and how LIORA fits into your clinic.

No. LIORA supports your clinic by handling calls when your team is unavailable or occupied.

Yes. LIORA supports your team and can capture information or route enquiries when needed.

No. LIORA handles appointments and clinic enquiries only.

Setup is typically completed within a few days depending on your clinic's requirements.

Patient information is handled securely and in line with applicable GDPR requirements.

Simple pricing for growing clinics

Less than the cost of a part-time receptionist.

Setup £600 one-time
Monthly £300 / month
Included
  • Every call answered
  • Bookings directly into your schedule
  • Logged patient details
  • Summaries sent to your team instantly
  • Common enquiries handled automatically

Includes up to ~1,000 minutes/month (typical for most clinics).

No contracts. Cancel anytime.

Setup completed in days, not months.

Schedule a Call

Most missed patient calls do not come back

When patients cannot reach your clinic they often move on, postpone treatment or never call again. Missed calls affect bookings, continuity and revenue.

Missed enquiries

Every unanswered call is a potential lost booking.

After-hours demand

Patients often call outside opening hours, not just during the working day.

Faster response wins

The easier it is to reach your clinic, the more likely patients are to book.

See how LIORA suits your clinic

Book a short walkthrough to see how LIORA handles calls for your practice.

Schedule a Walkthrough